Travel & Mileage:
While doing our best to maintain reasonable rates, a travel fee is added to the cost of consult and training services for locations outside of the local 5 mile service radius.
Further travel fees are applied to locations more than 20 miles away.
Behavioral modification requires a more complex level of service and support.
Higher rates will apply to dogs that present a bite risk.
Public speaking and educational activities:
The specific nature and requirements of the event itself are always taken into consideration and can be discussed between the trainer and event organizers. Prices here will therefore vary.
24 hours notice is required for lesson cancellation or rescheduling.
In the event of specific and unforeseen circumstances such as an emergency, last minute cancellation will be accepted and a 25% lesson fee will be applied.
If client is not present at the time of scheduled appointment time, session fees will still be due. If the lesson is part of a package, it will still count as one lesson.
If cancellation is absolutely necessary and enough notice is given before your trainer is on route, a 25% lesson fee will be applied.
Unfortunately, refunds cannot be offered.